Instructions
- Array Installation and Pairing Video
- Initial Setup Instructions
- What should I do with the wire(power cable) during installation?
- Array Lock Downloadable PDF Installation Instructions
- Downloading The Array by Hampton App
- What is the "Handing" Process?
Array by Hampton App
- Where to find the current firmware version of my Array Lock?
- What are some of the App functions?
- Is the App the Only Way to Change the Array Settings?
- How to Update Your Array Deadbolt
- Geofencing explained
- What does "Preferred Lock" mean? - Geofencing Notifications
Access Code(s)
- What is an Access Code?
- Adding an Access Code
- E-Code Setup Instructions
- How to Edit an Access Code
- How to Delete an Access Code
- Can I Set the Duration of an Access Code?
Amazon Alexa
- How do I enable my Alexa App/Alexa Device to unlock my Array Smart Deadbolt?
- How do I link Alexa with my Array Smart Deadbolt?
- What commands will Alexa recognize?
- Can Alexa lock more than one Array at a time?
- Which Alexa devices will work with the Array?
- Are there any limitations for using Alexa with the Array?
Google Home
Troubleshooting Guide
FAQs
- Array Lock Specifications Sheet
- Not Sure What Style and Color You Have?
- What is a backset?
- What Materials Are Used to Make the Array By Hampton Lock?
- What is a bore hole?
- What types of keys are needed for the Array lock? Can I rekey the lock?
Use and Feature
- Audio Feature
- How to Create an Auto-Lock Automation
- How to create a Location Change Automation
- How to Create a Weather Automation
- How To Delete Users From A Shared Device.
- How To Delete A Home Member
Array Functionality
Wi-Fi Connectivity
- What WiFi band will the Array Lock connect to?
- Is your Array lock going offline or do you have a low wifi signal?
- Do I need Bluetooth to connect to the Array lock?
- What if I don’t have home Wi-Fi?
- What kind of wireless connectivity is built into the Array lock?
- Will the Array Lock connect to my home hub?
Battery Information
- How do I recharge the battery in my Array?
- How long does it take to charge the battery?
- How often will the battery need to be recharged?
- Will I be notified when the battery is low?
- Will I have to set the lock up again after changing the battery?
- How many batteries come with the Array lock?