NEWS: Good Night!
Hello Array Lock Users this is Zach and Branna your Array Care Support Team!
We have left for the day and will return tomorrow Friday November, 16th @ 8:30AM Pacific. If you have questions or need help please open a support ticket by clicking here and we will get back to you first thing tomorrow.
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Quick Start Guide and Master Reset Instructions
Have a new lock or need to reset an existing lock? Click here for detailed instructions.
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FAQ's
Find answers to frequently asked questions (FAQ's) here.
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Security
Check here for security certifications and specifications of the Array By Hampton Smart Deadbolt.
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Availability
Find where to purchase and update your Array Smart Deadbolt here!
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Installation
The Array Smart Deadbolt installation is simple! Here, we provide installation videos, downloadable PDF and step-by-s...
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General
We understand how important your Array Smart Deadbolt is! Here you will find the answers to your general questions.
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Troubleshooting Guide
Array Care is here to help you with all troubleshooting needs. Please refer to this section to resolve any problems.
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Array By Hampton APP
The Array By Hampton apps were created for iOS and Android devices. This is your go-to for any questions!
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WI-FI Connectivity
Array Smart Deadbolt is among the first digital door locks to use built-in Wi-Fi. Information provided in this sectio...
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Amazon/Alexa help
Check here for information on the Array and Alexa relationship.
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Battery
Array Smart Deadbolt features a proprietary power system. Here is where you will find answers for all your battery ne...
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Privacy, Legal, and Warranty
Check here for any privacy and legal concerns.
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Hampton Products
Hampton Products International is a leading innovator of security hardware and accessory products.