Welcome to Array.Care!
Hello from Charla & Zach with the Array Care Team!
We are here today from 8:30 AM to 5:00 PM Pacific. You can reach us by calling 800-850-LOCK (5625), opening a Support Ticket, or by starting a live chat.
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Purchased at Walmart?
If lock was purchased at Walmart, be sure to download the "GL" version of the app.
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Purchased Elsewhere?
If lock was purchased elsewhere and NOT at Walmart, be sure to download the non-"GL" version of the app.
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Instructions for Setup and Use
Here you will find step by step instructions for setup and use of the Array Lock and Array App.
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Hampton Products
Hampton Products International is a leading innovator of security hardware and accessory products.
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FAQ's
Find answers to frequently asked questions (FAQ's) here.
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Security
Check here for security certifications and specifications of the Array By Hampton Smart Deadbolt.
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Availability
Find where to purchase and update your Array Smart Deadbolt here!
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Installation
Installation is simple! Here, we provide installation videos, downloadable PDF and step-by-step guides.
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General
We understand how important your Array Smart Deadbolt is! Here you will find the answers to your general questions.
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Troubleshooting Guide
Array Care is here to help you with all troubleshooting needs. Please refer to this section to resolve any problems.
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Array By Hampton APP
The Array By Hampton apps were created for iOS and Android devices. This is your go-to for any questions!
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WI-FI Connectivity
Array Smart Deadbolt is among the first digital door locks to use built-in Wi-Fi. Information provided in this sectio...
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Amazon Alexa/Google Home help
Check here for information/instructions on the Array and Alexa/Google Home relationship.
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Battery
Array Smart Deadbolt features a proprietary power system. Here is where you will find answers for all your battery ne...
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Privacy, Legal, and Warranty
Check here for any privacy and legal concerns.
