Explore Help Topics

• Instructions for Setup and Use

  Here you will find step by step instructions for setup and use of the Array Lock and Array App.

• FAQ's

  Find answers to frequently asked questions (FAQ's) here.

• Security

  Check here for security certifications and specifications of the Array By Hampton Smart Deadbolt.

• Installation

  Installation is simple! Here, we provide installation videos, downloadable PDF and step-by-step guides.

• General

  We understand how important your Array Smart Deadbolt is! Here you will find the answers to your general questions.

• Troubleshooting Guide

  Array Care is here to help you with all troubleshooting needs. Please refer to this section to resolve any problems.

• Array By Hampton APP

  The Array By Hampton apps were created for iOS and Android devices. This is your go-to for any questions!

• WI-FI Connectivity

  Array Smart Deadbolt is among the first digital door locks to use built-in Wi-Fi. Information provided in this sectio...

• Battery

  Array Smart Deadbolt features a proprietary power system. Here is where you will find answers for all your battery ne...

• Amazon Alexa/Google Home help

  Check here for information/instructions on the Array and Alexa/Google Home relationship.

• Availability

  Find where to purchase and update your Array Smart Deadbolt here!

• Hampton Products

  Hampton Products International is a leading innovator of security hardware and accessory products.

• Privacy, Legal, and Warranty

  Check here for any privacy and legal concerns.