Thank you for visiting Array.Care!
Hello, from Charla, Zach, and Valerie, the Array Care Team! We are away at this time but, we will be here tomorrow, Sunday, June 13th. If you need help while we're away, please submit a Support Ticket by clicking here, and we will get back to you first thing in the morning. Live support is available Monday - Friday, 8:30 AM - 5 PM Pacific by phone (800)-850-5625 or chat.
Are You Ready for Your Free Upgrade?
We are delighted to announce that after extensive research, the engineering team at Hampton has made significant improvements to the Array by Hampton Deadbolt.
How do I get my new lock?
If your lock has the A logo simply fill out the Array Upgrade form, and we’ll get your new Array by Hampton Smart Deadbolt shipped to you in just a few days at no cost.
The most notable improvements are much longer battery life and hosting from a new cloud server.
If you have any questions or concerns, please contact us at 800-850-LOCK (5625)
Explore Help Topics
Instructions for Setup and Use
Here you will find step by step instructions for setup and use of the Array Lock and Array App.
Find answers to frequently asked questions (FAQ's) here.
Check here for security certifications and specifications of the Array By Hampton Smart Deadbolt.
Installation is simple! Here, we provide installation videos, downloadable PDF and step-by-step guides.
We understand how important your Array Smart Deadbolt is! Here you will find the answers to your general questions.
Array Care is here to help you with all troubleshooting needs. Please refer to this section to resolve any problems.
Array By Hampton APP
The Array By Hampton apps were created for iOS and Android devices. This is your go-to for any questions!
Array Smart Deadbolt is among the first digital door locks to use built-in Wi-Fi. Information provided in this sectio...
Array Smart Deadbolt features a proprietary power system. Here is where you will find answers for all your battery ne...
Amazon Alexa/Google Home help
Check here for information/instructions on the Array and Alexa/Google Home relationship.
Find where to purchase and update your Array Smart Deadbolt here!
Hampton Products International is a leading innovator of security hardware and accessory products.
Privacy, Legal, and Warranty
Check here for any privacy and legal concerns.