Initial Setup Instructions

NOTE: Before you begin, make sure to download the "Array By Hampton" app from the Play Store or App Store and register a new account.

Once you have installed your new Array Deadbolt, follow the steps below to pair your Array to the app.

(First, Master Reset the lock so that it's in Pairing Mode)

   MASTER RESETTING YOUR LOCK:

1. 1. Start with the door open and the deadbolt unlocked.
   2. Take the battery cover off and remove the battery.
   3. Press and hold the “H” button on the outside of your deadbolt while putting the battery back in.
   4. Hold both the battery and the “H” button until the beeping has stopped.
   5. While maintaining pressure on the battery, slide the battery cover back on. (NOTE: It's essential that you DO NOT lose pressure on the battery while sliding the battery cover back on. If you lose pressure on the battery or let go of the "H" button at any time, you will need to start the process over.

(Second, "Hand" the lock so it knows which direction the bolt needs to go to lock and unlock)

   HANDING YOUR LOCK:

• To “Hand” your lock, slide the keypad cover-up; the keypad will be flashing; press either the 6 or 0, whichever is closest to the edge of the door. NOTE: If the keypad is not flashing, you will need to "Master Reset" the lock again. 

(Third, connect your lock to the app.)

Before you begin: Ensure you're phone or smart device is connected to the WiFi network you want the Array connected to. NOTE: The Array will only connect 2.4GHz.

  CONNECTING YOUR LOCK:

Open the Array by Hampton app and click on 'Add Device', or click on the "+" symbol in the top right corner then click 'Add Device'.
From the Add Device screen, click on the 'Smart Doorlock' Symbol.
Click "Next" 5 times until you get to the 5th step.
Check the 'Reset Complete' circle and then click Next.
Ensure the correct network is being shown, then enter your WiFi password and click 'Next'.

Wait for the lock to be added to the app.

Once the lock has been added, you can rename it by clicking on the name and then selecting "Save." Then click "Done" at the bottom or select "Done" and rename it at a later time.

Congratulations, your new Array is connected and ready for you to use all it has to offer!

If you need help or have any questions, please open a support ticket by clicking here or call our Array Care Team @ 800-850-5625.