Damaged power cable July 06, 2018 23:12 Updated Follow If the power cable is cut or pinched, it could interfere with Arrays ability to function. If it is damaged please open a support ticket and our Array Care Team can help you. Related articles How do I reboot (power cycle) the Array? How much distance should be between the Array and my router? Can the solar panel cover be taken off? Why is my lock showing jammed in the Array app?