Damaged power cable July 06, 2018 23:12 Updated Follow If the power cable is cut or pinched, it could interfere with Arrays ability to function. If it is damaged please open a support ticket and our Array Care Team can help you. Related articles How do I reboot (power cycle) the Array? How much distance should be between the Array and my router? How do I Master Reset my Array? (discovery mode) App Security Features - Device Access Can the solar panel cover be taken off?