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E-Key Setup Instructions

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NOTE: THE PERSON YOU ARE SETTING UP THE E-KEY FOR, MUST THE ARRAY APP DOWNLOADED AND HAVE AN ACCOUNT CREATED.
 
To create an E-Key 

Android:
1) Open the Array By Hampton App.

2) Select the Place or Lock you want to set the E-Key for.
  • You can set an E-Key for a specific lock by clicking on the "Place" the lock is registered under and then clicking on the lock itself. (proceed to step 3)
  • You can set an E-Key for all locks registered under a specific place by clicking on that specific place (proceed to step 3)

You can set an E-Key for all locks in all places registered to your account by going to the "My Places" page in the Array App. (proceed to step 3)

3) Select the options icon "Related image" in the bottom right-hand corner.

4) Click on Keys.

5) Select the E-Keys tab at the top of the screen.

6) Click on the plus in the bottom right-hand corner.

7) Select Yes or No (Whether or not you want to create an E-Key for another device in your account)

    a. If selecting "Yes" simply click on the check mark in the top right corner of the screen.

    b. If selecting "No" manually fill in the below fields First Name, Last Name, and Email address you want to send the E-Key too. If you're sending an E-Key to someone that's already in your contacts click on the symbol that looks like a book to the right of where it says "Information" and then select the contact of the person you want to send the E-Key too. The app will auto-fill any information that is available (Fill in any information that was not auto filled).


8) Find the Key Role option and click on Guest or Admin (the app will automatically Default to Guest).

    a. If Key Role is set to guest, the person using the E-Key will have to be within geofencing area. The Owner will have the option to set up a custom schedule for the Guest or set as always active.
    b. If the role is set to Admin, the person using the E-Key will be able to operate the lock from anywhere as long as they have internet access, this is the same as the owner.  
 
9) Select the Check Mark in the top right-hand corner, wait for the E-Key to generate, select OK on the pop up message and an invitation will be sent to the invited person's email address linked to their Array account.
 
iOS:
 
1) Open the Array app. 
 
2) Select the Place or Lock you want to set the E-Key for.
  • You can set an E-Key for a specific lock by clicking on the "Place" the lock is registered under and then clicking on the lock itself. (proceed to step 3)
  • You can set an E-Key for all locks registered under a specific place by clicking on that specific place (proceed to step 3)
  • You can set an E-Key for all locks in all places registered to your account by going to the "My Places" page in the Array App. (proceed to step 3)
 
3) Select the key icon in the bottom right-hand corner. 
 
4) Choose the E-Key tab and select the + sign in the top right-hand corner.
 
5) Select Yes or No (Whether or not you want to create an E-Key for another device in your account)
  
   a. If selecting "Yes" simply click on "Done" in the top right-hand corner.

   b. If selecting "No" manually fill in the below fields First Name, Last Name, and Email address you want to send the E-Key too. If you're sending an E-Key to someone that's already in your contacts click on "Import Contacts" and then select the contact of the person you want to send the E-Key too. The app will auto-fill any information that is available (Fill in any information that was not auto filled).

6) Find the Key Role option and click on Guest or Admin (the app will automatically Default to Guest).
   
   a. If Key Role is set to guest, the person using the E-Key will be able to remotely lock and unlock the Array from anywhere as long as they have internet access but will not be able to add or remove E-Keys or E-Codes. The Owner or Admin will have the option to set up a custom schedule for the Guest or set as always active.
   
   b. If the role is set to Admin, the person using the E-Key will be able to remotely lock and unlock the Array from anywhere as long as they have internet access and will also be able to add or remove E-Keys and E-Codes the same as the owner.  
 
7) Select the Done at the top right corner of the screen, wait for E-Key to generate, select OK on the pop up message and an invitation will be sent to the invited person's email address linked to their Array account.
 

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