The definition of a 'power cycle', for the Array lock: to take the battery completely out of the lock for 10-20 seconds and re-insert it.
The beep means that the reboot is complete, you will then need to perform a manual lock/unlock on the thumb-turn. The Array should then go back to normal function.
There are many reasons why you would need to perform a power cycle:
- The lock jams.
- The lock shows as offline in the app.
- If you see an error in the Array app.
- If the lock is not responding to your commands in the app.
These are just a few examples. If you have any questions, feel free to open a support ticket.